Using Chat, @Mentions, and Emoji Reactions

Every Tender Case has a dedicated Workspace with a live team chat.

Real-Time Chat

The chat panel is on the left side of the Case Workspace. Messages appear instantly.

@Mentions

To get someone's attention, type @ followed by their name (e.g., @Ruth). They will see their name highlighted in the chat.

Reactions & Replies

  • React: Hover over any message and click the smiley face icon to add a reaction (👍, ❤️, 😂, etc.).
  • Reply: Click on a message to quote it and reply directly to that specific point.
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Tender Manager
Getting Started
Logging in and Dashboard Overview
Case Management
How to Open a New Tender Case & Track Deadlines
Compliance
Using the Master Library & Understanding Expiry Alerts
Collaboration
Using Chat, @Mentions, and Emoji Reactions
AI Tools
How to Generate Technical Proposals using the AI Engine
Finance Tools
Generating a Compliant Pricing Schedule
Workflow
Submitting, Dismissing, and Archiving Cases
Security
How to use the Live Traffic Monitor
User Management
Adding Staff & Impersonating Users
File Management
Uploading and Deleting Case Submissions
Interactive Maps
Interactive Map: The Tender Flow
Intelligence
How to Pull RFQs From National Treasury